Customer Support

For all book- or purchase-related inquiries, please contact us at:

support@ryansouthwickauthor.com

Frequently Asked Questions

Why should I buy direct?

Which formats are included in my purchase?

How will my book be delivered?

How long do I have to download my purchase?

What if my download link has expired?

Why do I get an error when I try to read my book online via the link on the download page?

Do I own my books?

How do I add my book(s) to my BookFunnel library?

Wait, you have my credit card?

Are any Digital Rights Management (DRM) methods applied to my files?

How do I get support?

What if I don't like the book or can't install it?

Do you share my information with any third parties?